Filing a claim
I approve that All claims will be paid through the Tour Operators
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For medical emergencies and all claims’ payments and approvals please contact Madanes Advanced Healthcare Services Ltd on touristcovid@madanes.com
Telephone numbers: In Israel: 03-6380218
(out of Israel +972-3-6380218)
Please note that failure to contact Madanes where it reasonable to do so prior to any treatment or costs incurred may prejudice any payment under this IITOA policy.
Reimbursable claims (where We reimburse You for costs that You have paid) will be paid in the currency in which You incurred the loss. Our claims calculation does not include fees or foreign exchange conversions applied by Your credit card issuer. You can convert Your approved claim amount from the original currency of loss to Your preferred currency, Using a retail exchange rate.
The claim must be supported bt a PCR test.
All claims will be paid in Isarel:
In case of emergency please call us at 03-6380218
In any other case please fill up the following form and upload any relevant documents like invoices, medical documentation etc.
I approve that All claims will be paid through the Tour Operators
"*" indicates required fields